Transcription Companies – Information & Advice
If you are searching for a quality transcription company there are many things to consider before making your final choice. Remember that price should not be your primary concern. Often you get what you pay for, and professionalism should be more important than cost. Therefore, before deciding which transcription company to use, consider the following points…
Who does the transcribing? – Transcription companies with a good reputation got that way because of their experienced workers. There is so much more to transcription than merely typing what is heard. Grammar, spelling and language skills only scratch the surface as to the demands of the job. The job does not begin and end with typing alone. Proofreading and the ability to catch inconsistencies or contextual errors hidden in speech is absolutely mandatory in this business. Above all, this must be achieved without altering the speaker’s style and message.
How much time will the transcriber spend on research? – Unless a list of names, locations, and other potentially difficult words is provided by the client to the transcriber with the recording, there is a certain amount of research that must be done to ensure spelling and grammatical accuracy. The transcription company should already know this and be prepared to build the research costs into their price quote for services. However, the price for research should not be too high since information is usually easy to find on the Internet.
Are the transcripts proofread? – After completion, every company should provide a proofreading service. Without this service, there is bound to be some form of error that passes through to the final product – from typos to areas that are confusing within the complete context of the transcript. If the company does proofread, make sure to follow up with the question of who does the proofreading. If the transcriber also does the proofreading, there are bound to be mistakes that are not caught. A fresh pair of eyes is essential to the task.
Do they have enough transcribers? – The bigger concern is whether or not the company takes on more work than can be handled. If the company receives big tasks with short deadlines, the end result is typically a rushed job performed by transcribers outsourced by the company. Without a sufficient number of transcribers on hand, a client will likely receive shoddy results.
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